The important stuff

Terms & Conditions

These Terms explain the rules that apply when you browse, shop or otherwise interact with Dhairyam.

This website, www.dhairyam.com, is operated by Dhairyam and owned by Substance Sourcing, having its registered office in Greater Noida, India.

By accessing the website, using our Services or purchasing from us, you agree to these Terms of Service and the policies referenced on the Site.

If you do not agree with these Terms, please do not use the website or Services.

1. Online Store Terms

By using the Site, you confirm that you are legally permitted to use the Services in your jurisdiction or have the required consent.

Our products and Services must not be used for unlawful or unauthorised purposes, and you must not transmit malicious code, viruses or harmful software.

2. General Conditions

We reserve the right to refuse Service where permitted by law. You may not reproduce, duplicate, copy, sell or exploit any part of the Service without our written permission.

3. Accuracy of Information

We make reasonable efforts to keep information accurate and current, but some information may occasionally be incomplete, outdated or contain errors.

We may update or modify website content when necessary.

4. Service & Price Changes

Product prices may change without notice. We may modify, suspend or discontinue parts of the Service where reasonably necessary.

5. Products & Services

Certain products may be available exclusively online or in limited quantities. Returns and exchanges are governed by our Returns & Refund Policy.

We try to display product colours and images accurately, but colours may appear differently depending on your device and display settings.

We reserve the right to:

  • Limit availability by customer, region or jurisdiction
  • Limit product quantities
  • Modify descriptions or prices
  • Discontinue products where necessary
6. Billing & Account Information

We may refuse or cancel orders in certain circumstances. Where possible, we may contact you using the information supplied with the order.

You agree to provide accurate and current purchase, billing and account information.

7. Optional Tools

We may provide access to third-party tools or services that we do not control. Your use of those tools is subject to the applicable third-party terms.

8. Third-Party Links

Our Site may contain links to third-party websites. We do not control those websites and are not responsible for their content, policies or transactions.

9. Comments & Submissions

If you submit feedback, ideas, reviews or other content, you remain responsible for ensuring that the content is lawful and does not violate third-party rights.

We may moderate or remove content that is unlawful, harmful or inappropriate.

10. Personal Information

Personal information submitted through the Site is handled in accordance with our Privacy Policy.

11. Errors & Omissions

Occasionally, website information may contain errors relating to descriptions, pricing, promotions, shipping or availability. We reserve the right to correct such errors and update affected information.

12. Prohibited Uses

You may not use the Site or its content:

  • For unlawful purposes
  • To violate applicable laws or regulations
  • To infringe intellectual-property rights
  • To harass, abuse or discriminate
  • To submit false or misleading information
  • To transmit malware or malicious code
  • To misuse personal information
  • For spam, scraping or abusive automated activity

Violations may result in restriction or termination of access to the Service.