Privacy Policy

We collect information needed to provide our services, communicate with you, process orders, improve the website, comply with legal obligations and protect our business and customers.

• Name, address, phone number and email address
• Billing and shipping information
• Order and payment confirmation information
• Account details where applicable
• Information you provide when contacting customer support

We may automatically collect information such as device details, browser information, IP address and interactions with our website. We may use cookies, pixels and similar technologies to operate, analyse and improve our Services.

Your browser may allow you to limit or reject cookies, although doing so may affect certain website features.

We may receive information from service providers that help us operate our store, including Shopify, payment processors, fulfilment providers, shipping providers, analytics providers and marketing partners.

• Processing payments and fulfilling orders
• Managing returns, exchanges and customer accounts
• Providing customer support
• Sending order and account notifications
• Improving our Services and customer experience
• Marketing and advertising where permitted
• Security, fraud prevention and legal compliance

We may share information with vendors and service providers who help us operate the business, including payment processors, fulfilment and shipping partners, analytics providers, customer support providers and marketing partners.

Information may also be disclosed when required by law, to enforce our terms, protect our rights, or in connection with a business transaction.

Our website may contain links to third-party websites or platforms. Their privacy and security practices are governed by their own policies, and Dhairyam is not responsible for those third-party practices.

Our Services are not intended for children, and we do not knowingly collect personal information from children where prohibited by law.

We take reasonable measures to protect personal information, although no security system can guarantee absolute security.

We retain information for as long as reasonably necessary to provide Services, maintain accounts, comply with legal obligations, resolve disputes and enforce agreements.

Depending on where you live and applicable law, you may have rights regarding access, correction, deletion, portability, restriction or withdrawal of consent.

You may also unsubscribe from promotional emails using the unsubscribe option provided in those messages.

Your personal information may be processed or stored outside the country where you live where necessary to operate our Services. Where required, appropriate legal transfer mechanisms are used.

For questions about this Privacy Policy or your personal information, contact us at info@dhairyam.com.